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Global Software Company

Business Challenge

A global software company faces challenges in securely managing remote devices and enforcing access control across multiple locations. Limitations in Jump Cloud’s MDM hinder centralised device management, security policy enforcement, and compliance monitoring. Furthermore, the absence of a robust MFA solution increases the risks of unauthorised access and data breaches. To address these issues, the company transitioned to Meraki MDM for improved device visibility and management, and Cisco Duo for stronger authentication security, ensuring better access control, compliance, and operational efficiency.


Technology Utilized
    • Meraki MDM delivers centralized over-the-air device management, secure BYOD support, policy enforcement, remote troubleshooting, tracking, and automated provisioning via one dashboard.
    • Cisco Duo – Secure MFA with online & offline access
    • Duo Mobile APP–Seamless authentication

Transformation

ROX Hi-Tech carried out a security and device management upgrade to improve the efficiency of its remote workforce. The process started with the deployment of Meraki MDM, enabling centralised device management and policy enforcement for better visibility and control. Cisco Duo was then installed on devices, integrating multi-factor authentication (MFA) through the Duo Mobile app to provide secure authentication with online and offline codes. This upgrade ensured stronger security, smooth access control, and improved compliance, allowing for efficient management of a globally distributed workforce.


The Results

  • Enhanced Security – Stronger access control with MFA.
  • Centralized Management – Streamlined device monitoring.
  • Authentication – Secure login with online and offline access
  • Efficient Remote Workforce – Improved compliance and control



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ROX Hi-Tech case study client industry impact visual